Online Help Desk

Online Help Desk

718-588-7300
help@emerythompson.com

Get the part you need as quickly as next-day delivery.

No minimum order – only purchase what you need.

All parts ship directly from our Florida factory.

Manuals Troubleshooting

Batch Freezer Operating Manuals

CB-100 Countertop Batch Freezer

Download Manual

CB-200 Countertop Batch Freezer

Download Manual

CB-350 Countertop Batch Freezer (Green Touchscreen)

Download Manual

CB-350 Countertop Batch Freezer (Color Touchscreen)

Download Manual

12-Quart / 24-Quart / 44-Quart Batch Freezers (Green Touchscreen)

Download Manual

12-Quart / 24-Quart / 44-Quart Batch Freezers (Color Touchscreen)

Download Manual

Troubleshooting your Emery Thompson

CB-350

– Performing the freeze test
– Performing the frost test
– Replacing the dashershaft o-rings

– Replacing the gate o-ring
– The batch time is taking too long
– Lubricating the gate o-ring

12/24-Quart

– Performing the freeze test
– Performing the frost test
– Replacing the centershaft o-rings
– Batch time is taking too long

44-Quart

– Performing the freeze test
– Performing the frost test
– Replacing the centershaft o-rings
– Batch time is taking too long

K9's For Warriors

Every machine purchased from Emery Thompson triggers a meaningful contribution to K9's For Warriors. We urge you to join us in supporting this noble cause. K9's For Warriors is a vital charity committed to supplying service canines to our brave warriors grappling with life-altering injuries and post-traumatic stress stemming from post-9/11 conflicts and war. Act now! Your assistance can transform a hero's life today.